I'll start by saying they were slammed and did their best to get us squeezed in. Dropped vehicle off on a Monday being told Thursday at the latest they'd get my brake pads and possible rotors complete. Called to get an update/estimate on Wednesday. They hadn't looked and my vehicle yet. Reminded them I really needed it for a family trip Thursday night because we were leaving early Friday. Again poor planning on my part. But Thursday around 3pm they finally got it in a bay to tell me that they wont be done until Friday. And brakes and rotors would be $1,600!! Called around and they were the highest people in town. Even Schwab's was cheaper and they were going to replace calipers per standard, not just pads and rotors. $1,600! Is absolutely insane! WAY OVER PRICED ended up doing what I should've done and fixed it myself for $400 thanks to O'Reilly's.
Steven, you are right. We got committed to too much work and could not under promise and over deliver. Thank you for the fair review. The price was out of line as we were rushed and did not research the best deal for you. Sorry you got the brunt of it.
- King's Auto LLC